Westgate Smoky Mountain Resort & Water Park Reviews & Ratings

« Back to resort

4.8

out of 5
  • 5

    (153)

  • 4

    (13)

  • 3

    (2)

  • 2

    (1)

  • 1

    (2)

  • Resort location
  • Staff/Service
  • Cleanliness
  • Sleep comfort

Been to Westgate Smoky Mountain Resort & Water Park lately?

Add review
  • Excellent Resort

    By randyp195 Apr 18, 2022
    Helpful? 0 0
  • We've stayed here many times & love this resort. There are many enjoyable activities both at the resort & in the towns of Pigeon Forge &...

    Read more »
    By melissad600 Apr 2, 2022
    Helpful? 0 0
  • The location and all facilities are excellent and brand new. The staff goes above and beyond to take care of you. The Water Park is an...

    Read more »
    By williame431 Mar 22, 2022
    Helpful? 0 0
  • Great location between Gatlinburg and Pigeon Forge. Lots of family attractions. Water park in the premises. Playgrounds for small...

    Read more »
    By myrnam40 Mar 18, 2022
    Helpful? 0 0
  • Westgate Smoky Mountain Resort is in a great locations. The amenities at this resort are fantastic. Indoor Pool, Outdoor Pool, Onsite...

    Read more »
    By sharim110 Feb 22, 2022
    Helpful? 0 0
  • Great location to relax away from it all yet close enough to enjoy all that downtown Gatlinburg has to offer. The trolley stops at the...

    Read more »
    By jaccib3 Feb 18, 2022
    Helpful? 0 0
  • A great place we've been coming to for 20 years. Our kids grew up going to Gatlinburg and in fact both daughters honeymooned there!

    By mikem1531 Feb 9, 2022
    Helpful? 0 0
  • We've been owners at this resort for 20 years. There is so much to do in this area and there is a lot to do within the resort. It is a...

    Read more »
    By johnnyb29 Feb 5, 2022
    Helpful? 0 0
  • Great Resort to spend your July 4th vacation. Gatlinburg fireworks are spectacular. Resort's amenities include waterpark and mini golf....

    Read more »
    By terryw105 Jan 11, 2022
    Helpful? 0 0
  • Great location between Gatlinburg and Pigeon Forge Tn. Views are amazing.

    Read more »
    By robertn540 Jan 3, 2022
    Helpful? 0 0
  • Our home away from home! Our happy place! Love everything about Westgate!!!

    By tonyal88 Dec 19, 2021
    Helpful? 0 0
  • The staff here treated us like royalty. Always friendly, always helpful, and a pleasure to deal with. We spend our Thanksgiving holiday...

    Read more »
    By michaela1347 Dec 4, 2021
    Helpful? 0 0
  • Aug 2021 The cabins and condos are located in the 70 acre Westgate Smokey Mountain Resort. One mile out of Gatlinburg going toward Pigeon...

    Read more »
    By lindaa712 Updated Aug 26, 2021
    Helpful? 0 0
  • My wife and I have owned in this resort since 2019. As skeptical timeshare observants we chose to educate ourselves in the field of...

    Read more »
    By kenneths357 Updated Mar 10, 2021
    Helpful? 0 0
  • I have been staying at Westgate Smokey Mountain since 2004. Guest service is always top notch, and the facility is always neat and clean....

    Read more »
    By juliaf96 Aug 30, 2020
    Helpful? 0 0
  • By marko205 Aug 27, 2014
    Helpful? 0 0
  • We've been in the "timeshare world" since 1998. This exchange was by far the BEST exchange we've ever had. Our jaws dropped when we first...

    Read more »
    By bigeyes1 Oct 13, 2013
    Helpful? 0 0
  • The service was fantastic. Anytime we needed something, even something small like a spatula, our request was serviced within 10 minutes...

    Read more »
    By patrickc196 Jul 22, 2010
    Helpful? 0 0
  • We visited in June 09 and were very happy with the resort. The check in was excellent, and the people friendly. We were given a unit in...

    Read more »
    By nancyk31 Jun 10, 2010
    Helpful? 0 0
  • My wife and I traded to be able to stay at the Westgate Smoky Mountains in June. We received an efficiency unit, which was joke. In our...

    Read more »
    By danield94 Oct 6, 2009
    Helpful? 0 0
  • Just stayed here Christmas week 2007 with wife and 2 kids. We all had a great time. Location is very close to both Gatlinburg and Pigeon...

    Read more »
    By dann21 Dec 27, 2007
    Helpful? 0 0
  • Exceptional resort. great indoor waterpark. excellent service.. Only drawback is check-in time is somewhat slow. We go every year with...

    Read more »
    By cathi8 Jun 2, 2007
    Helpful? 0 0
  • Resort is beautifull Water park isn't finished yet, but is huge. Walls thin even though made of logs. Need to put something on the bottom...

    Read more »
    By joanl2 Sep 11, 2006
    Helpful? 0 0
  • My wife, my toddler and myself have stayed here several times and found the staff very accomodating even at 1:00am when we checked in one...

    Read more »
    By ty24 Updated Aug 29, 2006
    Helpful? 0 0
  • Just returned from here last week. Occupied a 1 Br which was beautiful. Facilities were good for us. Agree with earlier assessment that...

    Read more »
    By pa11261 Jun 12, 2006
    Helpful? 0 0