Club Land'Or Resort

Can't even give them one star

Nov 05, 2011

I am still coming Christine to support and than to celebrate your win. Please as many as can come and bring any of your records just in case. But I've learned all contracts may not be worded exactly alike.

I am asking lots of written questions about how the fees are allocated and also asked for proof. The responses have been like smoke and mirrors to me.


K T.
Nov 06, 2011

I am sorry that I will not be able to attend the trial (from Florida), but thanks to all of you who are supporting Christine. By the way, it is very smart to send certified, return receipt letters requesting the justification for various charges, particularly the latest "energy surcharge/holdover" fee. They are obvioulsy unrelated (two different years) so you are entitled to know how much each is separately and how they were computed.


Eric B.
Nov 06, 2011

Eric, Thanks for all your input, it has helped me to start asking questions. Was told by Land'or at signing fees would be prorated ( 72 units x 52 weeks). Land'or has denied this but has not provided how , what method is used to determine how the dollar amount for fees is billed.

Do you aor anyone else know? I thought the timeshare law in virginia addressed this as saying members we can have access to financial info.

Not sure if that is right or wrong. Anybody know for sure? and where is might be in the Code of Virginia?


K T.
Nov 06, 2011

I would be very interested in joining a class action law suit agains Land Or! Feel free to contact me at abonner26@suddenlink.net


Alan B.
Nov 06, 2011

I realize I am late in this fight, but I would love to join if possible. Please email me at abonner26@suddenlink.net with any of your list of problems! I'm so angry at the endless assessments!!


Alan B.
Nov 06, 2011

Christine, I did get more 'special' assessments. Started searching for Land Or complaints, and I'm seeing plenty. I'm starting to prepare my complaints as well; and I may go the same route as you and just stop paying. WIsh I could be there to support you in your case. I'm in Oklahoma so can't make it on this short notice. GOOD LUCK!! abonner26@suddenlink.net


Alan B.
Nov 06, 2011

Not an attorney but think any dispute with a "business" needs to go in writing as to what you are disputing and why- what information is missing from the business and a solid reason for not paying. How was the amount derived? What portion of the total is being billed to me? etc.

Allief- we may see each other in court for at least one of the same reasons. I have lots of issues. I am going to the Monday Nov 14 court date at 11am in Henrico County, as I have shared with Christine.

Other Names to look at on the Web- Land'or Williamsburg, Land'or International, Club Land'or timeshares for sale. One notes as I recall a "Presidential Suite with 40 vacations, sleeps 5 and has 2, yes 2 bathrooms. That sounds like 2 suites turned into one. Price I think is $14,000, but look for yourself to be sure. Anybody else see this?

Also Land'or has, with the BBB, last time I looked, a B+ rating with under 40 complaints.


K T.
Nov 06, 2011

kt72 wrote:
Not an attorney but think any dispute with a "business" needs to go in writing as to what you are disputing and why- what information is missing from the business and a solid reason for not paying. How was the amount derived? What portion of the total is being billed to me? etc.

Allief- we may see each other in court for at least one of the same reasons. I have lots of issues. I am going to the Monday Nov 14 court date at 11am in Henrico County, as I have shared with Christine.

Other Names to look at on the Web- Land'or Williamsburg, Land'or International, Club Land'or timeshares for sale. One notes as I recall a "Presidential Suite with 40 vacations, sleeps 5 and has 2, yes 2 bathrooms. That sounds like 2 suites turned into one. Price I think is $14,000, but look for yourself to be sure. Anybody else see this?

Also Land'or has, with the BBB, last time I looked, a B+ rating with under 40 complaints.

To KT72 I filed a complaint with Virginia BBB in Sept 2011. The case worker contacted Land'or. For some reason? he missed the information in my complaint where I said that Club Land'or filed a suit against me, and when he re-read the complaint said he had to "close the file." I wish I would have filed the complaint a long time ago, and I suggest EVERYONE do that now. I know some people have done that and not gotten anywhere, but I had a almost immediate response with an e-mail and felt that if I would have done this before I was set for court, I could have at least insisted on the BBB to follow-up regarding my complaints, of which there were many. I am a firm believer that the "squeaky wheel gets the grease," so if you get a bad response, keep at it. It is your right to insist that the BBB do their job! Tell them it is "job security!!" I also have printed the information about Land'or having the two bedroom presidential suite for sale. My contract says 72 suites all alike. Who owns this presidential suite? Maybe the Holts? My husband inquired about this ad 10/27/11 This is what the response said: Sellmytimesharenow.com has received your inquiry regarding ad # 46072 at Club Land'Or We have emailed the owner, our advertising client, the contact information you provided and the following comments: is a virtual tour available? Type of Inquiry Selected: Need more information on selected ad. Went on and on with web site links. If you would like a copy of the e-mail let me know and I will e-mail it to you. christinelolsen@hotmail.com Price entered in offer amount box: 14,500.00


Christine O.
Nov 06, 2011

URGENT!!!! HEADS UP EVERYONE: A Facebook account is being set up for Club Land'or members, so we can communicate with each other better. We need to band together, the sooner the better. I and another blogger will be working on this. We need names, e-mail addresses etc. Remember, I am scheduled for court November 14 in Henrico District Court, Henrico, VA. Let's give Land'or Nassau something to reckon with!!!!!!!!!! Colonial Crossing Williamsburg owners did it and we can too!!!!! You can always e-mail me at christinelolsen@hotmail.com if you have any questions. Busy week for me with my preparation for court, but I am pumped!


Christine O.
Nov 07, 2011

Sorry to disappoint many but BBB is a joke. They will tell you that their purpose is to negotiate an acceptable resolution of a complaint with a member. As you all know (and happened with me), that will never happen with Club Land'Or. As soon as Club Land'Or replied, even thought they did not address my objections to the new Energy Surcharge and Holdover Fee, BBB considered the mattter closed over my objection. Let's face it, they get their income from members and cannot afford to offend them.


Eric B.
Nov 07, 2011

I understand what you are saying about the response not being satisfactory. Another slant on this is the "reported" way the ratings for BBB is set.

The number of complaints is included for a BBB business rating. The resolution of a complaint is only part of the rating process. So while a complaint is closed without a postive outcome for the issue raised, the complaint itself is not erased from the rating. Anyway that is my understanding after reading the Virginia BBB web site. Take a look. B+ is lower than a A+ rating.


K T.
Nov 07, 2011

Facebook communication should reach more people. Send me an invite when it is set up. Thanks


K T.
Nov 08, 2011

Hi Christine and good luck. I hope you won't be disappointed in court. I was - went prepared with a three inch file but judge heard none because Land Or sends a rep(mediator) for you to meet with. Then if you don't work out an agreement they will reschedule you for trial. When you get there and look at the docket you'll probably see many Land'Or on there but few show up. I posted my court experience in earlier postings. Likewise, to the person who asked about VAN timeshare law -- go back to earlier postings for info. It's a very weak law complicated by Land 'Or being located in Nassau.


Mary A.
Nov 08, 2011

By the way Christine, just for the info., while you are at the court why don't you go into the clerk of courts office and ask how many suits there have been involving Land'Or. How many they were plaintiff and how many they were defendant? My previous post should day VA law not VAN (sorry-fat fingers). You know that Land 'Or sales office is here in Virginia Beach - I've always thought about a picket of their office. I'll drive by and see if their office is still there.


Mary A.
Nov 08, 2011

christineo67 wrote:
URGENT!!!! HEADS UP EVERYONE: A Facebook account is being set up for Club Land'or members, so we can communicate with each other better. We need to band together, the sooner the better. I and another blogger will be working on this. We need names, e-mail addresses etc. Remember, I am scheduled for court November 14 in Henrico District Court, Henrico, VA. Let's give Land'or Nassau something to reckon with!!!!!!!!!! Colonial Crossing Williamsburg owners did it and we can too!!!!! You can always e-mail me at christinelolsen@hotmail.com if you have any questions. Busy week for me with my preparation for court, but I am pumped!

FaceBook Group has been created: "Land Or Owners". Currently it is a closed group, meaning that an administrator must invite you to the group. You will need to have a FaceBook account. The group can easily be changed to "OPEN" or "Secret" as well, depending on what seems best, as we gain members. Christine & I are the current Administrators, so if you would like to join it, please provide either of us your email address, and we will initiate the invitation. christinelolsen@hotmail.com for her; abonner26@suddenlink.net for me. Hope to hear from you soon. Alan


Alan B.
Nov 08, 2011

marya502 wrote:
Hi Christine and good luck. I hope you won't be disappointed in court. I was - went prepared with a three inch file but judge heard none because Land Or sends a rep(mediator) for you to meet with. Then if you don't work out an agreement they will reschedule you for trial. When you get there and look at the docket you'll probably see many Land'Or on there but few show up. I posted my court experience in earlier postings. Likewise, to the person who asked about VAN timeshare law -- go back to earlier postings for info. It's a very weak law complicated by Land 'Or being located in Nassau.
I have been waiting to hear from you!! I remember your posting. November 14 is for a trial. My first court date was August 22, and I asked for a continuance because of a conflict to appear. I told the Judge I was contesting the civil suit. He asked Land'or for a "Bill of Particulars" within 21 days and they did not send this to the Judge, therefore I have been unable to my file " Line of Defense." I am hopeful the Judge will dismiss the case, but I will ask that he dismisses with prejudice. What do you think? I wish you would e-mail me. christinelolsen@hotmail.com and join our Facebook page.


Christine O.
Nov 15, 2011

Christine Olsen here. I am back from Virginia. I did get released from my contract that was until 2026! If anyone would like to hear the story, please e-mail me at christinelolsen@hotmail.com. I was not asked to sign anything to prevent me from sharing information.


Christine O.
Nov 24, 2011

Hell christine, I was happy to hear that you were released frrom your ccontract with L.O.I yes I would be interested in hearing the detail on the ruleing of your case. thanks!


James S.
Nov 24, 2011

jamess1055 wrote:
Hell christine, I was happy to hear that you were released frrom your ccontract with L.O.I yes I would be interested in hearing the detail on the ruleing of your case. thanks!
e-mail me at christinelolsen@hotmail.com


Christine O.
Dec 02, 2011

This may be a radical and potentially dangerous approach, but I believe that Club Land'Or is desperate for immediate cash (notice christino67 email allowing her out just to get three years of cash.

If everyone just stopped sending in their maintenance fees/special assessments/energy surcharge/holdover fees. This would deprive Land'Or of all of its income. Based on news articles, I do not think they could last long enough to bring suit against everyone to collect the money they need before bankruptcy.


Eric B.

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