Point Systems

Resort converting to points

Apr 23, 2008

belanger has stated in quoted part: >> Yes, it is very common that RCI wants to charge you to convert. << ================================================

I have low regard for RCI, but in the interest of accurate facts, it's NOT actually RCI doing the "charging" in a conversion to points --- it's the RESORT. The resort makes the decision to adopt a points program --- not RCI. And it's not RCI that gets the money charged in such "conversions" --- it's the RESORT. Even if the conversion is to the RCI Points program, it's still NOT RCI either doing the marketing or getting the conversion money -- it's the RESORT!

I agree with most of belangers' observations about RCI points and their fluctuating value, but felt that the significant misrepresentation of fact which I've quoted above really cried out for correction.

Btw, it's the resorts which impose housekeeping fees (again, it's NOT RCI charging that cost either, or receiving any of that fee) for partial week use. This fee is an understandable practice (although the fee itself may well be too high), since any unit anywhere requires "turnover" cleaning whenever changing occupants. Going "off cycle" from regularly scheduled end of week cleaning means that the resort incurs additional cleaning costs. These unscheduled costs then get passed along to --- well, guess who?


KC

Last edited by ken1193 on Apr 23, 2008 06:18 AM

Apr 23, 2008

ken1193

belanger wrote:
has stated in quoted part: >> Yes, it is very common that RCI wants to charge you to convert. << ================================================

I have low regard for RCI, but in the interest of accurate facts, it's NOT actually RCI doing the "charging" in a conversion to points --- it's the RESORT. The resort makes the decision to adopt a points program --- not RCI. And it's not RCI that gets the money charged in such "conversions" --- it's the RESORT. Even if the conversion is to the RCI Points program, it's still NOT RCI either doing the marketing or getting the conversion money -- it's the RESORT!

I agree with most of belangers' observations about RCI points and their fluctuating value, but felt that the significant misrepresentation of fact which I've quoted above really cried out for correction.

Btw, it's the resorts which impose housekeeping fees (again, it's NOT RCI charging that cost either, or receiving any of that fee) for partial week use. This fee is an understandable practice (although the fee itself may well be too high), since any unit anywhere requires "turnover" cleaning whenever changing occupants. Going "off cycle" from regularly scheduled end of week cleaning means that the resort incurs additional cleaning costs. These unscheduled costs then get passed along to --- well, guess who?

============= Last summer, I stayed for 5 days in Maine. I was charged $56 for cleaning. On top of this, prior to check-out, RCI guests had do some basic cleaning else they would be charged $100. At most it would've taken an hour for staff to clean the unit. I wanted to apply for the $56/hour cleaning job myself.


Mike N.
Apr 23, 2008

mike1536 wrote:
Last summer, I stayed for 5 days in Maine. I was charged $56 for cleaning. On top of this, prior to check-out, RCI guests had do some basic cleaning else they would be charged $100. At most it would've taken an hour for staff to clean the unit. I wanted to apply for the $56/hour cleaning job myself.

Hi Mike: I agree that the "cleaning fees" are legalized larceny. A Vermont resort charged me $70 for a mid-week cleaning after my (2) guests had been there for (3) nights before I arrived to check in behind them. My intended point to "belanger" was merely that the robbery is by *the resort involved* -- not by RCI. I'm certainly no defender of RCI --- but fair is fair in placing blame. Heaven knows it's usually RCI to blame MOST of the time, so it's only fair to cut them some slack when it's NOT their fault.....


KC

Last edited by ken1193 on Apr 23, 2008 03:07 PM

Apr 23, 2008

ken1193 wrote:
mike1536 wrote:
Last summer, I stayed for 5 days in Maine. I was charged $56 for cleaning. On top of this, prior to check-out, RCI guests had do some basic cleaning else they would be charged $100. At most it would've taken an hour for staff to clean the unit. I wanted to apply for the $56/hour cleaning job myself.

Hi Mike: I agree that the "cleaning fees" are legalized larceny. A Vermont resort charged me $70 for a mid-week cleaning after my (2) guests had been there for (3) nights before I arrived to check in behind them. My intended point to "belanger" was merely that the robbery is by *the resort involved* -- not by RCI. I'm certainly no defender of RCI --- but fair is fair in placing blame. Heaven knows it's usually RCI to blame MOST of the time, so it's only fair to cut them some slack when it's NOT their fault.....

========== Ken,

To give credit where credit is due. When I complained to RCI that when I made the reservation, no one mentioned the cleaning fee, RCI refunded my exchange fee (as a credit to my account).

Mike


Mike N.

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