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NEVER pay anyone money upfront that claims they can get you out of your contract. There are scammers trolling the forums for victims. Some of them try to steer you to a website or email. Be very careful they can hack your computer. NEVER open an attachment or go to a link. Just going to a website or connecting through email makes you vulnerable to having your computer hacked. Some of the scammers lead you along claiming there are no fees but once they set the hook they claim you need to send them money . They are very good at what they do. They will pose as satisfied customers and even a consumer advocate. Don't believe anything you can't verify. What do you know about these people other than what they tell you ? Stay safe and stay in the open forum where others can expose their scams. NEVER give your credit card information to anyone . Don't risk becoming a victim of identity theft. NEVER give out personal information to anyone . Ask question and always be suspicious of anyone claiming they can help you. The forums are the safest place to discuss any subject and others can warn you if a scammer tries to lure you away from here.